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Brand new appliance with non-default IP on Mgmt interface

Hi all,

Last week I was installing a brand new 9300 appliance and tried to follow the First Time Wizard.
The NIC of my laptop was 192.168.1.2 and I could not connect to 192.168.1.1.
Checked to see if something was wrong with the laptop or cable, but all was OK.

Connected via console and could connect with the default username and password. Found out the IP-address of the Mgmt port was 10.x.x.x and not 192.168.1.1. Customer told me they did not do anything with the appliance. Only take it out of the box for configuration.

I performed a Factory Reset, but the 10.x.x.x IP-address remained as the Mgmt IP. Via console I changed the IP to 192.168.1.1 and could finish the First Time Wizard, but is strange a brand new appliance does not have the default 192.168.1.1 IP.

I opened a ticket with Check Point support. Maybe they can explain this.

Has anyone seen this before?

Regards,
Martijn

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