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Jan_P_Larsson
Participant
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WatchTower Certificate failure

If you are using the WatchTower app connected to your SMB you might already seen that you no longer can log-in. Now you get an error about no to trust the site:

*.smbrelay.checkpoint.com

"Wrong certificate for the application service"

I just been in contact with the TAC and got the reply that the issue is known and a new app will be available in a couple of days in app store.

Happy New Year all friends and stay safe.

Regards,

Jan

CCTE - CCAS - CCSM Elite
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2 Solutions

Accepted Solutions
Barel_Tkach
Employee
Employee

The Android App containing the fix was approved and will soon be available to update from google play.

The iphone app is still under apple's review - should be approved very soon.

View solution in original post

Amir_Ayalon
Employee
Employee

Update is available on App Store and Google play.

View solution in original post

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10 Replies
Barel_Tkach
Employee
Employee

The Android App containing the fix was approved and will soon be available to update from google play.

The iphone app is still under apple's review - should be approved very soon.

Gouvas
Explorer

Hi Barel,

I’m facing the same issue since last week on my iPhone .

there is any change ?

thanks much

Antonii

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G_W_Albrecht
Legend Legend
Legend

New version 2.0.0 is available !

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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Chris_Atkinson
Employee Employee
Employee

Currently appears to be working from my testing.  v2.0.0 (12th Feb, 2023) on Android.

CCSM R77/R80/ELITE
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Barel_Tkach
Employee
Employee

Both Apple and Android applications containing the fix are now available

Jan_P_Larsson
Participant

Yes. I have updated the Apple app and now it’s working again 

CCTE - CCAS - CCSM Elite
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G_W_Albrecht
Legend Legend
Legend

sk171453: WatchTower Certificate failure

CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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JuliaS
Explorer

Does not work with me.

 Iphone 11 Pro, IOS 14.3, Version 1.52.3 (82), same picture with error, but saying connecting to site with CN *.portal.checkpoint.com instead of *.smbrelay.checkpoint.com

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PhoneBoy
Admin
Admin

Believe another app update is coming very soon, possibly to resolve this issue.

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Amir_Ayalon
Employee
Employee

Update is available on App Store and Google play.

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