WAN connection error: GW probing failed - WAN connection terminated

[luk89as]

Hello,

I have a problem with Checkpoint 750.

Every few minutes WAN disconnects.

There is an error in the logs:

1. [CPOSD] WAN connection error: GW probing failed

2. [CPOSD] WAN connection "Internet1": Ethernet connection terminated after 27 minute (s), 34 second (s)

I don't know what it's caused by.

The provider of the connection assures that it is ok.

The media converter has been preventively replaced (SFP to LAN converter).

best regards

Lukas

[shahidprofonet]

Hello,

i am also facing similar problem on 1590 appliances.

Below is the version information of the appliance. It is locally managed device.

[Expert@ADVBIDFW02]# fw ver
This is Check Point's 1590 Appliance R80.20.10 - Build 491
[Expert@ADVBIDFW02]# cpinfo -v all

This is Check Point cpinfo NG Build 992001203 for Gaia Embedded
[Expert@ADVBIDFW02]#

[Expert@ADVBIDFW02]# fwaccel stat
+-----------------------------------------------------------------------------+
|Id|Name |Status |Interfaces |Features |
+-----------------------------------------------------------------------------+
|0 |SND |enabled |WAN,LAN1 |Acceleration,Cryptography |
| | | | |Crypto: Tunnel,UDPEncap,MD5, |
| | | | |SHA1,NULL,3DES,DES,CAST, |
| | | | |CAST-40,AES-128,AES-256,ESP, |
| | | | |LinkSelection,DynamicVPN, |
| | | | |NatTraversal,AES-XCBC,SHA256 |
+-----------------------------------------------------------------------------+

Accept Templates : enabled
Drop Templates : disabled
NAT Templates : enabled
[Expert@ADVBIDFW02]#

Can you provide the solution for it?

Regards,

Shahid

[G_W_Albrecht]

Just a besides - what should the SMB cpinfo version number show us ?

[Expert@ADVBIDFW02]# cpinfo -v all

This is Check Point cpinfo NG Build 992001203 for Gaia Embedded

Syntax:

cpinfo [[-v] | [-l] [-z] [-o filename] [-c cma | -x ctx]]

-v Print Version

I think you did mix it up with a GAiA command, cpinfo -y all, that shows all HFs from registry and does not work on SMB. Here, you can either use ver

or, better, show diag

[Warking]

I have this exact issue trying to configure a new 1590.  What did you end up doing to resolve it?

[PhoneBoy]

Please provide some details about how the WAN is configured (screenshots etc) and the precise firmware version used, with build number.

[G_W_Albrecht]

How is Connection Monitoring configured on WAN IF ?

[Amir_Ayalon · Accepted solution]

please open support ticket and ask for an R&D Task