Upgrade from R81.10.10 (996002993) to R81.10.17 (996004653) fails on SMB

[marcinw]

Hi 

I am trying to upgrade firewalls 1550 from r81.10.10 to r81.10.17 but it's only successful on 50% of them. 

The entire upgrading process goes well, no errors, however after rebooting firewall  gets hang.

Power off/on resolves the problem but device is back on old firmware r81.10.10

I know that there was issue with r81.10.15 when IOC feed had to be stopped before upgrading, I tried that , no luck.

Does anyone come across similar issue ?

thanks

[the_rock]

I would definitely open TAC case for this.

Andy

[garrod]

mind to share how long does the firewall uptime? have you retry multiple time after that?, high utilise appliance might come to this issue as well

[Alex-]

A while ago, there was an issue where this could happen with the R80.20.X releases on the x0 series, if the DMZ interface din't have an IP. I remembered having to put a dummy IP on the DMZ interface, which was unused, and upgrades were then successful.

[Amir_Ayalon]

Hi

could be partition problem, or eMMC full

I suggest you run Dr.Spark, and if you don't see any obvious reason, send us the details.

ohadp@checkpoint.com amiray@checkpoint.com

Thanks

[the_rock]

Hey @marcinw 

Any luck with this?

Andy