SmartCenter support for 2500 series?

[Garrett_DirSec]

Hello Checkmates (and CP product mgmt) -

The newly released 2500-series ARM-based embedded GAIA devices are great. 

However, it's a "significant" sales problem trying to get these in customer hands with current limitation and lack of support for central SmartCenter (or Smart1-cloud) management. 

Central management in Enterprise is the core bread and butter of Checkpoint and historically a differentiator vs competition. 

Now we have various new 2500-series devices that can only be managed by SMP (Sofaware Mgmt Portal -- for those who remember Sofaware -- aka  SPARK Mgmt Portal).   

The current statement on datasheet states "Smart-1 Cloud & Managementserver are currently not supported". 

There is implied notion that central SmartCenter mgmt support could be coming in future release. 

Can anyone provide any details and time- line? 

We are in middle of quoting solutions to customers who already use SmartCenter.    We were hoping to avoid the 1500-series to insure solution longevity for customer. 

Note:    local CP field engineering is the one to made me aware of this baffling limitation.   He had no further information and treating the limitation as black/white.  

Thanks -GA

[Amir_Ayalon · Accepted solution]

Hi Garrett ,

Support for "Smart-1 Cloud & Management server is planned, and will be released once EA and QA validations arecompleted.

(EA is already under way)

for quoting a specific opportunity i suggest you contact Spark PM avig@checkpoint.com

Thanks

[Garrett_DirSec]

Hello @Amir_Ayalon - sincere thanks for the quick reply and update on future support. 

I appreciate it.   thanks -Garrett

[Bob_Zimmerman]

Note that in the List of All Resolved Issues and New Features in R82 Jumbo Hotfix Accumulator, jumbo 36 has PRJ-62732, SMBGWY-12611, with the description "NEW: Added support for the Quantum Spark 2500 appliances (2530, 2550, 2560, 2570, and 2580) in the EA (Early Availability) program."

[Garrett_DirSec]

Hello @Bob_Zimmerman -- thanks for your post.    This is good information. 

I was wondering why both release notes for both R81.20 and R82 does NOT show support for 2500-series.   

I did not expect in the online R81.20 notes, but I did expect to see 2500-series listed in R82 release notes. 

I see the reference you mention HERE in R82 JUMBO (take #36).

However, the same is not true for R81.20 JUMBO -- no 2500 support added (.....yet). 

-GA

[Zachi_Schnieder]

Hi Garrett,

Currently, the new 2500 Spark series is not planned to be supported by R81.20 JHF releases

Thanks

[Garrett_DirSec]

Hello @Zachi_Schnieder -- thanks for your post and information. 

I wanted to confirm you are suggesting the 2500-series will NOT be support by SmartCenter going forward running R81.20 (on-premise or cloud-hosted).   

The current EA (referenced above) to support 2500-series with SmartCenter is specifically running R82 (with Jumbo).

Thanks -GA

[PhoneBoy]

Correct, we will not support managing 2500 series gateways with R81.20 Smart-1 (either on-prem or Cloud).