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Mani_CP
Explorer

SMB 1550 appliance disable an interface causes reboot - R80.20 firmware

Has anyone come across this bug: 

When you disable an interface on 1550 appliance it causes the firewall to reboot. Has happened on 4 different boxes, all of them are on R80.20 firmware.

Wondering if anyone has come across this and has tried a fix ?

Thanks

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3 Replies
_Val_
Admin
Admin

Do you have a support call for this? If not, please open a case with TAC

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G_W_Albrecht
Legend Legend
Legend

R80.20.x firmware is out of support in June, so this issue is not really relevant and you should upgrade to the supported R81.10.x version, see https://www.checkpoint.com/support-services/support-life-cycle-policy/ !

 

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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PhoneBoy
Admin
Admin

If it's consistently reproduceable, then TAC should be involved.
Of course, I would only do so after upgrading to the most recent firmware as R80.20 is nearing End of Support.

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