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Sanjay_S
Advisor
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Routing in SMB Device 1550

Hi All,

We recently faced issues with the routing in the SMB device. We had issues adding routes in it. When i add a route 10.0.0.0/9 for example it updates as a inactive route for it and then create 10.0.0.0/16 route as active one. And only 10.0.0.0/16 works. Not able to add any routes apart from standard subnets such as /8, /16, /24, /32. Is there any limitation as such? Or anything i am missing?

Regards,

Sanjay S

 

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Sanjay_S
Advisor

Thanks All,

I have upgraded to R80.20.50 and the issue seems to be fixed 🙂

Regards,

Sanjay S

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8 Replies
PhoneBoy
Admin
Admin

How precisely are you adding the route and what is the precise topology?
I'm not aware of any specific limitations here, though there does appear to be a relevant bug that is fixed in R80.20.15: SMB-14380
See: https://supportcenter.us.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&so...

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Sanjay_S
Advisor

Hi Phoneboy,

I am adding route via GUI. We just have WAN, LAN1 and LAN2 enabled. Adding few additional routes pointing to LAN2's next hop.

We are already running R80.20.20 version but still the same issue. May i know whether this version is out of support already?

Regards,

Sanjay S

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G_W_Albrecht
Legend
Legend

CheckPoint always suggests to update SMB units to the latest firmware, i would suggest R20.10.40 for stabiliy and many bug fixes.

CCSE CCTE CCSM SMB Specialist
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Sanjay_S
Advisor

Thank you Albrecht for the input.

But just to re-confirm on the version which i am running is R8.20.20 is already out of support? we have around 90 firewalls so need to plan upgrades of all firewalls asap if it is already out of support.

Regards,

Sanjay S

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Chris_Atkinson
Employee Employee
Employee

You can review the support status / milestones for a release here:

https://www.checkpoint.com/support-services/support-life-cycle-policy/

CCSM R77/R80/ELITE
G_W_Albrecht
Legend
Legend

Support only has a value for the main version - so all R80.20.xx will be out of support after some date. R80.20.20 is supported but a bit old. Fact is that higher firmware versions resolve issues, but as long as all works as expected i would not suggest to upgrade.

CCSE CCTE CCSM SMB Specialist
_Val_
Admin
Admin

R80.20.x is supported till October, 2023. 

Sanjay_S
Advisor

Thanks All,

I have upgraded to R80.20.50 and the issue seems to be fixed 🙂

Regards,

Sanjay S

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