Re: Restore 1100

conroe · ‎2020-11-01

Hello!
My device broke, restoring from usb does not help, it shows this message:

NAND read: device 0 offset 0x100000, size 0x800000

Reading data from 0x8ff800 -- 100% complete.
8388608 bytes read: OK
Saving Environment to NAND...
Erasing Nand...Writing to Nand... done
## Booting image at 02000200 ...
Image Name: Linux-2.6.22.18
Created: 2013-04-30 16:00:36 UTC
Image Type: ARM Linux Kernel Image (uncompressed)
Data Size: 5736872 Bytes = 5.5 MB
Load Address: 00008000
Entry Point: 00008000
Verifying Checksum ... OK
OK

Starting kernel ...

Uncompressing Linux............................................................................................................................................................................................................................................................... done, booting the kernel.
INIT: version 2.86 booting

Booting Check Point RD-6281-A User Space...
INIT: Entering runlevel: 3
....................
/etc/init.d/rcS: line 281: /pfrm2.0/opt/fw1/bin/cp_write_syslog.sh: No such file or directory
System Started...
Warning: Bad CRC, using default environment
## Error: "cp_boot_mode" not defined
/sbin/run_getty.sh: line 15: [: -ne: unary operator expected
/sbin/run_getty.sh: line 35: [: -ne: unary operator expected
Going into maintenance mode
/sbin/run_getty.sh: line 101: 468 Segmentation fault fw_setenv mtc_mode_rst_cnt 0 >&/dev/null
Warning: Bad CRC, using default environment

MAINTENANCE_MODE login: admin

How to restore functionality?

PhoneBoy · ‎2020-11-01

If the unit is under an active support agreement you might need an RMA.
Which precise firmware version did you try to load via USB?

conroe · ‎2020-11-01

I tried about 10 firmwares R71, R75, R77. They only restore the busybox environment. A memory dump of a similar device can help me, I can restore the destroyed partitions. Unfortunately, there is no support, a friend gave me the device.

-bash-3.2# cd /
-bash-3.2# ls -la
drwxr-xr-x 19 105 80 0 Nov 1 20:34 .
drwxr-xr-x 19 105 80 0 Nov 1 20:34 ..
-r--r--r-- 1 105 80 8 Jan 1 1970 .bash_logout
-r--r--r-- 1 105 80 92 Jan 1 1970 .bashrc
drwxr-xr-x 2 105 80 0 Nov 1 20:34 bin
drwxr-xr-x 3 root root 0 Jan 1 1970 config_back
lrwxrwxrwx 1 105 80 6 Jan 1 1970 data -> /flash
lrwxrwxrwx 1 root root 8 Nov 1 20:34 dbg -> /tmp/dbg
drwxr-xr-x 5 5031 80 0 Nov 1 20:34 dev
drwxr-xr-x 4 105 80 0 Nov 1 20:34 etc
lrwxrwxrwx 1 root root 16 Nov 1 20:34 flash -> /pfrm2.0/config2
drwxrwxrwt 3 root root 100 Nov 1 20:34 fwtmp
drwxr-xr-x 3 root root 0 Jan 1 1970 images_back
lrwxrwxrwx 1 105 80 10 Jan 1 1970 init -> /sbin/init
drwxr-xr-x 3 105 80 0 Nov 1 20:34 lib
lrwxrwxrwx 1 105 80 11 Jan 1 1970 linuxrc -> bin/busybox
drwxr-xr-x 3 root root 0 Nov 1 20:34 logs
drwxr-xr-x 7 105 80 0 Nov 1 20:34 mnt
drwxr-xr-x 3 root root 0 Jan 1 1970 pfrm2.0
dr-xr-xr-x 40 root root 0 Jan 1 1970 proc
drwxr-xr-x 2 105 80 0 Nov 1 20:34 sbin
drwxr-xr-x 3 root root 0 Jan 1 1970 storage
drwxr-xr-x 10 root root 0 Jan 1 1970 sys
drwxrwxrwt 3 root root 80 Nov 1 20:34 tmp
drwxr-xr-x 7 105 80 0 Jan 1 1970 usr
drwxrwxrwx 4 105 80 0 Nov 1 20:34 var
-bash-3.2# df -h
Filesystem Size Used Available Use% Mounted on
tmpfs 20.0M 4.0k 20.0M 0% /tmp
tmpfs 40.0M 8.0k 40.0M 0% /fwtmp
/dev/mtdblock7 94.0M 2.3M 91.8M 2% /images_back
/dev/mtdblock8 16.0M 640.0k 15.4M 4% /config_back
/dev/mtdblock9 23.0M 792.0k 22.2M 3% /logs
/dev/mtdblock10 96.0M 2.3M 93.8M 2% /storage
/dev/mtdblock5 86.0M 2.1M 83.9M 2% /pfrm2.0
-bash-3.2# cd /pfrm2.0/
-bash-3.2# ls -la
drwxr-xr-x 3 root root 0 Jan 1 1970 .
drwxr-xr-x 19 105 80 0 Nov 1 20:34 ..
-bash-3.2# cd /storage/
-bash-3.2# ls -la
drwxr-xr-x 3 root root 0 Jan 1 1970 .
drwxr-xr-x 19 105 80 0 Nov 1 20:34 ..

PhoneBoy · ‎2020-11-01

Actually, the firmware load should do a lot more than just restore the busybox environment, it should restore the software/partitions.
If the firmware you have access to is not at least R77.20.15, you’ll run into this issue, which has a relatively simple fix: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

If you can do a firmware restore with USB and provide the console output while this is taking place, we might be able to assist.
However, I suspect you have bad flash, in which case there’s probably not much that can be done short of an RMA.

conroe · ‎2020-11-06

** MARVELL BOARD: RD-88F6281A LE

U-Boot 1.1.4 (Aug 11 2010 - 13:38:30) Check Point version: 3.4.27

U-Boot code: 00600000 -> 0067FFF0 BSS: -> 006CFB00

Soc: 88F6281 A1 (DDR2)
CPU running @ 1200Mhz L2 running @ 400Mhz
SysClock = 400Mhz , TClock = 200Mhz

DRAM CAS Latency = 5 tRP = 5 tRAS = 18 tRCD=6
DRAM CS[0] base 0x00000000 size 256MB
DRAM Total size 256MB 16bit width

************ Hit 'Ctrl + C' for boot menu ************

Addresses 8M - 0M are saved for the U-Boot usage.
Mem malloc Initialization (8M - 7M): Done
NAND:512 MB
Flash: 0 kB

CPU : Marvell Feroceon (Rev 1)

Streaming disabled
Write allocate disabled

Module 0 is RGMII
Module 1 is TDM

USB 0: host mode
PEX 0: interface detected no Link.
Net: egiga0, egiga1 [PRIME]

Reading data from 0xe0000 -- 100% complete.
Verifying CRC for settings area... Done

'Ctrl + C' Detected. Proceeding to boot menu. 0

Welcome to SecurePlatform Embedded Boot Menu:

1. Start in normal Mode
2. Start in debug Mode
3. Start in maintenance Mode
4. Restore to Factory Defaults (local)
5. Install/Update Image/Boot-Loader from Network
6. Install/Update Image from USB
7. Install/Update Boot-Loader from USB
8. Restart Boot-Loader

Please enter your selection :

Unknown option - ? -

Welcome to SecurePlatform Embedded Boot Menu:

1. Start in normal Mode
2. Start in debug Mode
3. Start in maintenance Mode
4. Restore to Factory Defaults (local)
5. Install/Update Image/Boot-Loader from Network
6. Install/Update Image from USB
7. Install/Update Boot-Loader from USB
8. Restart Boot-Loader

Please enter your selection :

Going to Install/Update Image from USB ...

Are you sure? (y/n)

USB: scanning bus for devices... 3 USB Device(s) found
1 Storage Device(s) found

Trying to load image (fw1*.img) from USB flash drive using FAT FS
Found image file: fw1_dep_r75_983004120_20.img
........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................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78118912 bytes read
Verifying image CRC

Header CRC....... : 0xB4B783C8
Calculated CRC... : 0xB4B783C8

Image CRC verification passed

WARNING: BURNING OF NEW IMAGE STARTED

PLEASE DO NOT PULL OUT THE POWER CORD

Running flash_erase: nand erase $(primary_offset) $(flash_erase_size)

NAND erase: device 0 offset 0x100000, size 0x1ff00000
Erasing at 0x1ffe0000 -- 100% complete.
OK
Done.

Burning default image

NAND write: device 0 offset 0xbd00000, size 0x4a80000

Writing data at 0x1077f800 -- 100% complete.
78118912 bytes written: OK
Saving Environment to NAND...
Erasing Nand...Writing to Nand... done
Done.

Burning primary image

NAND write: device 0 offset 0x100000, size 0x4a80000

Writing data at 0x4b7f800 -- 100% complete.
78118912 bytes written: OK
Done.

NAND read: device 0 offset 0xbd00000, size 0x4a80000

Reading data from 0x1077f800 -- 100% complete.
78118912 bytes read: OK
Verifying image CRC

Header CRC....... : 0xB4B783C8
Calculated CRC... : 0xB4B783C8

Default image CRC verification passed

NAND read: device 0 offset 0x100000, size 0x4a80000

Reading data from 0x4b7f800 -- 100% complete.
78118912 bytes read: OK
Verifying image CRC

Header CRC....... : 0xB4B783C8
Calculated CRC... : 0xB4B783C8

Primary image CRC verification passed

Install/Update Image from USB succeeded.

Please remove USB device.
Press any key to continue...
Saving Environment to NAND...
Erasing Nand...Writing to Nand... done
## Booting image at 02000200 ...
Image Name: Linux-2.6.22.18
Created: 2015-05-12 12:11:27 UTC
Image Type: ARM Linux Kernel Image (uncompressed)
Data Size: 5787304 Bytes = 5.5 MB
Load Address: 00008000
Entry Point: 00008000
Verifying Checksum ... OK
OK

Starting kernel ...

Uncompressing Linux................................................................................................................................................................................................................................................................. done, booting the kernel.
INIT: version 2.86 booting

Booting Check Point RD-6281-A User Space...
INIT: Entering runlevel: 3
....................
/etc/init.d/rcS: line 276: /pfrm2.0/opt/fw1/bin/cp_write_syslog.sh: No such file or directory
System Started...
Warning: Bad CRC, using default environment
## Error: "cp_boot_mode" not defined
/sbin/run_getty.sh: line 17: [: -ne: unary operator expected
/sbin/run_getty.sh: line 36: [: -ne: unary operator expected
Going into maintenance mode
/sbin/run_getty.sh: line 103: 475 Segmentation fault fw_setenv mtc_mode_rst_cnt 0 >&/dev/null
Warning: Bad CRC, using default environment

getty: ttyS0: can't exec /bin/expert
Warning: Bad CRC, using default environment

getty: ttyS0: can't exec /bin/expert

PhoneBoy · ‎2020-11-06

No obvious errors during the flash process.
If the device were under support, I’d say it qualifies for an RMA.
Without a support contract, and especially without access to the latest firmware (the build you used is quite old), there’s probably not a ton you can do here.

conroe · ‎2020-11-07

A person with a similar device, who could dump file system partitions to a USB flash drive, will help a lot.

Are you a member of CheckMates?

Restore 1100