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Ruslan
Explorer
‎2022-07-31 11:30 AM

Remote VPN reconnecting SMB 1590 80.20, 80.40

Hello, after the user has connected to the VPN, reconnection occurs after a few seconds, how can I fix this problem?

I have SMB 1590 quantum spark , firmware 80.20 and 80.40  

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3 Replies
Chris_Atkinson
Employee Employee
Employee
‎2022-08-01 01:22 AM

Which VPN client type is used and can you confirm the build of the image running on the Gateway please?

CCSM R77/R80/ELITE
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Ruslan
Explorer
‎2022-08-02 03:56 AM
In response to Chris_Atkinson

Checkpoint Quantum Spark
1500 Appliance,

I upgrate via flash-card firware to  version is R81.10 (996000506),  VPN client E82.40 Build 986101507 

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Chris_Atkinson
Employee Employee
Employee
‎2022-08-02 04:02 AM
In response to Ruslan

E86.26 is the recommended client version as it stands E82.x is quite old by comparison. 

If it was stable on the earlier GW version R80.20.40(?) I would recommend discussing it further with TAC support.

CCSM R77/R80/ELITE
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