thanks for the RS yesterday.
the way to proceed is to open an SR and say R&D ask for a Task.
in order to proceed we will need from you the management backup (we tried to replicate today you scenario , but it wasn't replicate)
please collect database backup from management server and include in the SR.
The steps are very simple,
For SMS deployments:
- Collect management server database:
# cd $FWDIR/bin/upgrade_tools
# ./migrate export <name of the file>
- Collect additional information:
# cpinfo -z -o /var/log/tmp/<name_of_the_file>.info
For MDS deployments:
- Collect MDS database:
# mds_backup -l -d /var/log/
- Collect additional info to have an idea about configuration, addresses, fixes etc.:
# cpinfo -y all
# df -h