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dora
Explorer

Ping to VPN

Hi 

From some reason I can't ping to the VPN but the VPN can ping to the LAN.

For example, when I connect to the VPN I got address 172.16.1.1 and I try to send ping to the LAN on address 192.168.1.100 and success.
But when I try to ping from the LAN to the VPN address I can't send ping "Request time out".

Someone can help with this?

Quantum spark SMB 1600 appliance 
We manage from the WebUI.

 

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5 Replies
Chris_Atkinson
Employee Employee
Employee

Assuming this flow is allowed by your policy the relevant setting is:

Device > Advanced > Advanced Settings > Remote Access VPN - Back connections enable (true)

CCSM R77/R80/ELITE
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dora
Explorer

Is allowed. 
And still don't work.

 

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Chris_Atkinson
Employee Employee
Employee

Did you disconnect and reconnect the client after making the change, do you observe anything relevant in the logs?

CCSM R77/R80/ELITE
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dora
Explorer

It was allowed before but I try to uncheck and reconnecting and check again and reconnecting and nothing change.
We can see in the logs that the action was Encrypt and the rule is specific connection rule from the LAN to the VPN and still when I ping I get request time out.

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PhoneBoy
Admin
Admin

Have you enabled this property?

image.png

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