Monitoring empty checkpoint appliance 750

[M_Soler]

Dear Checkmates, 

From weeks we have the monitoring empty in our 750 applicances. have you some ideas from where can come this issue ? 
Or and idea how to resolve it ?

It will be very helpfull for us.

Thank you.
Ahmed

[PhoneBoy]

Is App Control/URL Filtering enabled?
Might need to get the TAC involved.

[M_Soler]

Thank you @PhoneBoy  for your replay,
App Control/URL Filtering is enabled.
I tired to disable it and enable it again but always the same result.

[P_K]

Look at this:

https://community.checkpoint.com/t5/SMB-Appliances-and-SMP/750-APPLIANCE-REPORT-l-shows-wrong/m-p/53...

Have you NGTP subscription? Today I'm opening ticket, because application and URL filtering also doesn't work. I suppose that it'll be also licencing problem. Anybody know what should work with NGTP subscription?

[PhoneBoy]

APCL / URLF are covered by NGTP.
I believe the only SMB feature not covered by NGTP is Threat Extraction.