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vijayreddy
Explorer
‎2020-01-27 05:49 PM

Issues with Browser based authentication page | Keeps on Loading

Hello Folks

i have 1490's centrally managed devices running as cluster (active -standby). Some times the browserbased authentication page keeps on loading without providing prompt to enter credentials. 

 

eg url: Https://10.0.0.1/connect

 

workaround: 

 

when primary firewall is rebooted or traffic failed over to secondary resolves the issue but exact root cause was not yet known. TAC could not find any issues from the devices though. 

 

Issue is occurring for firewalls at different sites and random. 

 

Did anyone faced this issue ? Is this a software bug ?

 

 

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1 Reply
PhoneBoy
Admin
Admin
‎2020-01-31 12:52 PM

This needs to be pursued through the TAC as this is most likely a bug.
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