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G_W_Albrecht
Legend Legend
Legend

Gaia Embedded WebGUI Firmware Upgrade

Again we see the issue i have explained in https://community.checkpoint.com/t5/SMB-Gateways-Spark/Gaia-Embedded-Firmware-Upgrade/m-p/89538#M375...

- customer receives his new 1530 box, it is plug and play 😉

- customer checks in Device > System Operations for a new firmware

- customer receives the message "Firmware is up to date" for his R80.20.02 version

- his new 1530 box reboots autonomously twice a day

- after some days of reboot, customer sends the box back for repair or exchange

WHY not show that the most up to date firmware is R80.20.20 (992001869) ? This would be the behaviour all customers are expecting when they see the button Check now  !

@Amir_Ayalon , @Zachi_Schnieder - i know about this beiing a design decision, but is this really impossible ?

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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G_W_Albrecht
Legend Legend
Legend

@Amir_Ayalon , @Zachi_Schnieder - just another reseller is now angry as this does not work as expected ! Seems it does not work at all...

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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