Firmware R77.20.87 for Checkpoint Appliance 1470

[Vigna]

I have reset factory default to my check point device and need to upload the latest firmware R77.20.87 without connecting to production (offline install). Please advice , how do I achieve and download the firmware location. 

[Chris_Atkinson]

The latest build of this release is available for download from sk153433. You can then upgrade from the Web UI or via USB.

[G_W_Albrecht]

No problem - use this link sk153433: Jumbo Hotfix Accumulator for R77.20.87 and download Build 990173120 ! This is the lates build and can be installed using Device > System Operations > Manual Upgrade.

[Vigna]

Thanks, looks like no permission to download.

You are not entitled to download this file..
For information on accessing the download site. Not sure it is my account or something else

[G_W_Albrecht]

Try to contact CP TAC using chat - they can transfer the firmware to your desktop !

[Vigna]

I am unable to download the Firmware for R77.20.87 for Checkpoint Appliance 1470 .

You are not entitled to download this file..
For information on accessing the download site

Please can someone help me to download the file and I can copy from the location.

[G_W_Albrecht · Accepted solution]

Open a ticket in UserCenter with Account Services - they can check your support status and why you are unable to download the firmware !

[_Val_ · Accepted solution]

According to your UserCenter details, you do not have any products associated with your user at all, including your SMB appliance. To download any software, you have to have a valid product and software subscription in place. 

Find the UserCenter account where your SMB appliance is listed and check if you have a valid support in place. If you do, use that UC account to download the software package. 

[Vigna]

Thank you for your update.