Hello to all hope everyone is healthy, sorry for not replying sooner seems more work than play right now. Assume the same for you all.
First of all we always configure the firewall to use internal DNS Servers, particularly for Remote users. The FW, when pinging the FQDN returns the correct internal IP Address.
Regarding NAT we have added manually rule:
Source = any; Destination = FQDN; Service=any; Translated source = Orginal; Translated destination = FQDN; translated service= orginal
We are running R81.10.07 (996001430) FW
Hope to find a solution, probably something simple that I am missing.
Thanks