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Robert_Mitchell
Explorer

750W giving "Inernal Error" when trying to view Security Logs

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Hey all, it's been a while....

 

I have a 750W at home that is starting to play up. Latest Firmware, self managed. After a day or two, I lose visibility of the Logs through the WebUI, with the attached error message. It looks like I'm getting some sort of fatal LUA error, but I can't find what's actually breaking. Any ideas?

 

750W-error.png

 

Possibly related, I'm also finding at times that TLS websites are giving a "PR_CONNECT_RESET_ERROR" and a reboot is required of the 750W to resume normal service. App filtering and IPS are enabled, nothing else.

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G_W_Albrecht
Legend
Legend

I would suggest to upgrade to R77.20.87 (990173004) !

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PhoneBoy
Admin
Admin

Yeah, it has been a while since I've seen you around 😁
Firmware version?

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Robert_Mitchell
Explorer

Version: R77.20.86 (990172855)

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G_W_Albrecht
Legend
Legend

I would suggest to upgrade to R77.20.87 (990173004) !

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Robert_Mitchell
Explorer

Hmm... it would be nice if the Device had told me there was a newer firmware available! Will try and report back....

 

 

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Robert_Mitchell
Explorer

Upgraded, and things seem more stable for the moment. Let's see what happens. Thanks all!

 

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