1470 top

[G_W_Albrecht]

top gives Process cposd 1766% CPU - any explanation?

[HristoGrigorov]

Lucky you, your appliance seems to have 18 cores  

Joke. It appears to be some kind of bug.

[G_W_Albrecht]

You mean sk113161 Top command shows more than 100% CPU utilization for a process . Issue here is that the internet access is down and reboot needed to resolve it. In that situation the screenshot was made. I have suggested to start resolving with USB firmware update .

[XBensemhoun]

upgrade from which version to which one ?

[G_W_Albrecht]

From the current version to the current version 😉 But not from WebGUI, but using a USB medium and replacing both primary and backup firmware with a fresh image.

[XBensemhoun]

waw OKI ; is there a specific documentation to do so (replacing primary and backup firmwares) ?

[G_W_Albrecht]

See sk107592 How to perform a fresh/clean install of firmware on 600/700/1100/1400/1200R appliances via ...  A similar procedure (only using TFTP) was used in the old times with Edge/Safe@ SMB units 🙂

[Ricardo_Gros]

Hi, 

Did you find the reason for this? I have similar issue , process is going to 500% and high latency is observed. 

Any tips for debugging this?  

[HristoGrigorov]

What is the exact firmware version that is running ? 

[Ricardo_Gros]

77.20.81 

[Ricardo_Gros]

This happens on 2 completely isolated locations and only on 1 of the cluster members (on both isolated clusters). 

I´m guessing it has to do with the way the switch configuration is done, i´m also wondering if vmac could be a cause for this behaviour, that maybe the networking process is having issues with some packet that is being received and the network deamon goes crasy...

[HristoGrigorov]

I am using VMAC on our SMB cluster and I do not experience similar behavior. Run 'top' press '1' and copy top 8 lines at the time issue happens. Then paste them here.