harmony sase agent error

[joon]

When running the base agent, there is an error as shown below and in the picture.
Does anyone know why?
What action should be taken to make the agent function normally?
This is Windows 11.

[rlopes]

Hi, this error typically happens for two reasons:

1. the device hostname contains special characters

2. the system clock is off (not synced or sync issues with a time server?)

[the_rock]

I remember seeing that in the lab once and after reboot, was fine. It was windows 11 24h2