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the_rock
MVP Diamond
MVP Diamond
‎2025-11-07 01:46 PM
Jump to solution

Harmony SASE logging

Hey guys,

Just wondering about this. Had customer ask me if its normal there would be few mins delay as far as logs in Infinity portal for SASE instance where say they block certain resource, logs show as blocked, but then when they allow it, takes 2-3 mins for ogs to show correctly and they dont auto refreshed.

Thoughts?

Best,
Andy
"Have a great day and if its not, change it"
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2 Solutions

Accepted Solutions
the_rock
MVP Diamond
MVP Diamond
‎2025-11-07 01:48 PM
Jump to solution

Never mind, as I was writting this, there was an email from P81 support indicating that since everything is moving to Infinity portal, but its not full GA yet, would explain this issue, but they hope there should be auto refresh feature coming soon.

Best,
Andy
"Have a great day and if its not, change it"

View solution in original post

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the_rock
MVP Diamond
MVP Diamond
‎2025-11-07 02:45 PM
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Support also confirmed this will be all integrated into security event tab soon, so it auto refreshes like firewall logs, which is great!

Best,
Andy
"Have a great day and if its not, change it"

View solution in original post

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3 Replies
the_rock
MVP Diamond
MVP Diamond
‎2025-11-07 01:48 PM
Jump to solution

Never mind, as I was writting this, there was an email from P81 support indicating that since everything is moving to Infinity portal, but its not full GA yet, would explain this issue, but they hope there should be auto refresh feature coming soon.

Best,
Andy
"Have a great day and if its not, change it"
0 Kudos
the_rock
MVP Diamond
MVP Diamond
‎2025-11-07 02:45 PM
Jump to solution

Support also confirmed this will be all integrated into security event tab soon, so it auto refreshes like firewall logs, which is great!

Best,
Andy
"Have a great day and if its not, change it"
0 Kudos
the_rock
MVP Diamond
MVP Diamond
‎2025-11-11 03:51 PM
Jump to solution

Just for the reference, this is what I was referring to, in case anyone else may encounter the same.

 
 

Screenshot_1.png

 

 

Best,
Andy
"Have a great day and if its not, change it"
0 Kudos

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