Application Access - RDP - No Sound Device

[fphillips]

Trying to set users with with RDP via Application Access so clients can RDP into our environment through their browser.  Once successfully connected, there is no Audio device available on the client they connect to. Nothing shows installed via device manager.  Is audio on the client supported with this connection type?

[the_rock]

Im fairly sure sound only works when using native RDP windows app, not through the browser.

Andy

[fphillips]

Thanks for the reply!  Here's hoping there's a way for this to work, as it's a deal breaker for our project if we can't get sound to work.  I'll reach out and see if support has anything to offer.  It appears the guacamole gateway may offer some sound support? 

 https://guacamole.apache.org/doc/gug/troubleshooting.html#cannot-create-static-channel-name-failed-t...

Perhaps this doesn't apply to Connect through the browser though?  

Thanks again!

[the_rock]

I dont believe it would apply : - (

But, yes, I would reach out to support to see what they say.

Andy