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shantilalSuthar
Participant

Unale to connect Desktop RDP

Hi Team,

 

We have deployed the SNX client clientless VPN for accessing RDP of the LAN systems but unable to take RDP using native application. 

SNX agent is getting connected and also getting office mode IP but RDP is not working.

Kindly suggest.

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9 Replies
PhoneBoy
Admin
Admin

Is this enabled in Global Properties?

image.png

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shantilalSuthar
Participant

I am using IP address not hostname & don't think so dns encrypt is required

the_rock
Legend
Legend

In that case, I would agree.

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PhoneBoy
Admin
Admin

It's the Back Connections that is relevant here (it should be enabled, unlike in the screenshot).

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Lesley
Leader Leader
Leader

Do you see traffic either from office mode pool IP or from firewall itself towards RDP server?

Do you see this traffic being allowed in the logs?

Maybe give this SK a check? https://support.checkpoint.com/results/sk/sk168189

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shantilalSuthar
Participant

Hi,

This SK didn't work. Still not able to take the RDP access.

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Lesley
Leader Leader
Leader

And this?

Do you see traffic either from office mode pool IP or from firewall itself towards RDP server?

Do you see this traffic being allowed in the logs?

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the_rock
Legend
Legend

Do fw monitor to see if that traffic even reaches the fw.

Andy

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LucianoAMiguel
Explorer

Hello , Do you solved this problem?

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