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arsi
Explorer

SNX: Authentication failed

Check Point's Linux SNX
build 800008209
Please enter your password:

SNX: Authentication failed

 

I am trying to connect to a VPN but it's not working I am using ubuntu 20.04

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8 Replies
_Val_
Admin
Admin

"Authentication failed" means user credentials are not working.

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arsi
Explorer

that is not it because when I use the same credentials from a windows machine it works fine

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arsi
Explorer

The credentials are ok because when I connect from a windows machine it works fine.

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PhoneBoy
Admin
Admin

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arsi
Explorer

is there going to be an update for Ubuntu 20.04?

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PhoneBoy
Admin
Admin

Not aware of our precise plans here.
Recommend raising the issue through your local Check Point office.

We support using the StrongSWAN client with R81+ gateways but your admins will have to perform specific configuration to support this.

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the_rock
Champion
Champion

I will ask one of my colleagues about this, as I know he made it work for a customer on same OS version.

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OrenSarid
Explorer

Sorry to bring back this old thread but I upgraded my SNX client from 800007116 to 800008303 as part of our attempt to move from on-prem to cloud, using the shell script provided by CheckPoint - and now I cannot connect to the old VPN (on-prem) with authentication failed. Obviously, my OS (Ubuntu 20.04) didn't change, and I was connected with it for over a year. So the not supported OS seems wrong here.

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