Endpoint Security VPN - Site not responding on Windows 11

[l33vi3w]

Hello,

We recently updated some of our users to Windows 11 and the VPN connection with Endpoint Security seems to not work anymore, we get the error: Site is not responding when trying to create a new site.

I mention that on Windows 10 the connection is successfully, with the same credentials.

We tried with different versions of Checkpoin VPN. Currently we have E86.71.

Any help will be appreciated!

Thanks!

[AndreiR]

Hi,

Make sure that neither Windows Firewall nor any other firewall don't block TCP:443 traffic to your VPN gateway.

If firewall is OK then you can check Endpoint Security\Endpoint Connect\trac.log. While creating site the VPN client passes several steps. You can find them using patterns "::RunStep" and "::FinishStep". From step names you may try to understand were site creation failed. If it is not clear you'd better open support case.