Connect Failed:Site is not responding

[Jeff_Gao]

Dear

As follow,I try to connect  vpn in computer,but failed. prompt "Connect Failed:Site is not responding"

I try to renew certitication,but still no work,i try to with serveal computers,same the result.

But it is working by mobile phone with capsule,pls help,thanks!

[Jeff_Gao]

As below,phone can connect successful

[G_W_Albrecht]

These are two different things:

- Endpoint RA VPN is an IP Sec client

- Capsule on Mobile is a Mobile Access Blade client using SSL VPN

[David_Zak]

Hi,

you can try check, that necessary ports are open between your PC and VPN site.

Best regard

David