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Jeff_Gao
Advisor
‎2020-02-11 05:43 AM

Connect Failed:Site is not responding

Dear

As follow,I try to connect  vpn in computer,but failed. prompt "Connect Failed:Site is not responding"

微信图片_20200211194045.png

I try to renew certitication,but still no work,i try to with serveal computers,same the result.

But it is working by mobile phone with capsule,pls help,thanks!

 

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3 Replies
Jeff_Gao
Advisor
‎2020-02-11 05:53 AM

As below,phone can connect successful

微信截图_connect.png

 

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G_W_Albrecht
Legend Legend
Legend
‎2020-02-11 06:23 AM
In response to Jeff_Gao

These are two different things:

- Endpoint RA VPN is an IP Sec client

- Capsule on Mobile is a Mobile Access Blade client using SSL VPN

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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David_Zak
Participant
Participant
‎2020-02-11 06:08 AM

Hi,

you can try check, that necessary ports are open between your PC and VPN site.

 

Best regard

David

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