Hello,
I have an issue when trying to connect to a site, which happens only on my company notebook, but not on the private laptop. The client freezes for a couple of seconds and then shuts down when clicking on Connect or Connect to...
![2022-01-25 21_08_15-Settings.png](/skins/images/B110921C45D048186EFAD3AE5133BA49/responsive_peak/images/image_rejected.gif)
Sometimes the window for selecting site and certificate does appear (TrGUI.exe), but it only stays there for 5 seconds, then it closes automatically. Additionally, in these 5 seconds I observed that the list for selecting the certificate is empty, which can't be because I installed the corresponding certificate on my notebook and this certificate is also stored on the token I'm using to connect to the VPN.
![2022-01-25 21_10_13-Settings.png 2022-01-25 21_10_13-Settings.png](https://community.checkpoint.com/t5/image/serverpage/image-id/15091iBEF7F32B7ED37967/image-dimensions/324x259?v=v2)
CheckPoint version that I'm using: 84.30
I uninstalled and reinstalled the software many times, deleted almost everything from the registries that contained the key "CheckPoint" and restarted my notebook every time when I did this, but the problem still persists. I also tried with older or newer versions, still no success.
Could you help me please with this? I'm currently using my personal notebook for connecting to VPN, which is obviously not a viable solution.
Thank you.