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aviv_c
Explorer

Check point vpn blocks ping

hi,

 

we have some pcs with check point vpn installed

after some time, i can reach this computer and cannot ping them or connect them remotley

 

only uninstall the vpn solved this issue

 

anyone have an idea?

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9 Replies
_Val_
Admin
Admin

Could it be that your Endpoint Policy Management is no longer there, and the harmony agents are reverting to a restrictive endpoint policy?

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aviv_c
Explorer

maybe, we are installing only the vpn without any softwares

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G_W_Albrecht
Legend Legend
Legend

You need to have CP GWs as RA VPN peers and a Management Server to create the policy.

CCSE / CCTE / CCME / CCSM Elite / SMB Specialist
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PhoneBoy
Admin
Admin

What version of the package did you install and which flavor?

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chenzhiming
Explorer

Me too,I  have the same problem,    

checkpoint vpn is  disconnected , others pc cannot ping them or connect them remotley .  the checkpoint vpn client is restart  can solved this issue

 

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Markus_Laubende
Participant

i have the same problem...from some network i can ping and from some networks not...
i have installed Endpoint SecurityVersion E87.20
in the desktop policy all is allowed...
in which log file can i analyze that when i collect logs at vpn check point client...they have so many logs... 

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the_rock
Legend
Legend

Normally whichever one has extension .log

Andy

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Markus_Laubende
Participant

they have more then 20 files with extension *.log...see attachementcollect_logs_vpn.png

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the_rock
Legend
Legend

I would check trac.log, for sure.

Andy

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