This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
ABOUT CHECKMATES CYBER SECURITY COMMUNITY & FAQ
Create a Post
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Are you a member of CheckMates?

×
Sign in with your Check Point UserCenter/PartnerMap account to access more great content and get a chance to win some Apple AirPods! If you don't have an account, create one now for free!
frass
Explorer
‎2023-12-29 09:25 PM

Capsule VPN not connected

I'm facing issue with Capsule VPN.

The condition we experience, when the user connects through Capsule VPN with version 1.600 experience the user gets the error "KMP server returned an error" and also gets the error "Failed in setting command - Permission denied". But if I check from the log, the action is "Log In" but does not get IP Office Mode which is our vpn ip pool.

KMP server returned an error.png

Permission denied.png

PoV log.png

   

0 Kudos
1 Reply
PhoneBoy
Admin
Admin
‎2024-01-02 02:51 PM

Client logs might be useful to provide (which I believe you can generate in the app).
I strongly recommend a TAC case in parallel: https://help.checkpoint.com 

0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

View All ≫
Upcoming Events

    Sort by:
    CheckMates Events