CHECK POINT MOBILE disconnects every time??

[a7ab75ef-abac-4]

hello,

We use Check point mobile version VPN E80.85 to login to remote machines abroad, we are in france.

My problem is the connection does not stay very long time, the applicaiton disconnects every time maybe every 1 or 2 hours??

We search all elements local network, firewall, but cannot find a way how to fix this problem.

Maybe you may help based on your expertises and knowledge.

Please feel free to ask for any details on our network if necessary.

Thanks for your help.

[a7ab75ef-abac-4]

hello,

In addition to my previous description , the error message we get is FAILED TO RENEW THE IP ADDRESS?

Maybe within this additional message you may be able to help.

Thanks in advance