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Wolfgang
Leader
Leader

Access MOB portal from apple device?

Dear CheckMates,

accessing MOB portal on R81 from an apple device (iPhone, iPad) results in an error „Browser not supported“

large.jpeg
Safari on MAC-OS is working fine, only IOS devices shows these message.

Something goes wrong ?

Wolfgang

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4 Replies
PhoneBoy
Admin
Admin

I don’t think we ever supported mobile browsers on the MAB portal.
We do support using Capsule Workspace, which can be used to access things defined on the MAB portal.

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Wolfgang
Leader
Leader

Thanks @PhoneBoy ,  had a TAC case open.

Switching the browser instead of requesting the mobile website to get desktop website shows everything.

With all versions below R81, there was no problem accessing MOB-portal from iPad.

Wolfgang

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PhoneBoy
Admin
Admin

Possible @MaksimBahunou knows the deal here 🙂

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MaksimBahunou
Employee
Employee

@PhoneBoy  is right: the MAB portal is not supposed to work on mobile devices. 

Capsule Workspace is the utility that provides MAB portal features for the smartphones and tablets.

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