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sujit
Participant

Required application(s) not found: Require CheckPoint/Sandblast Protect iOS :com.checkpoint.capsulep

Users are receiving warning mails - "Required application(s) not found: Require CheckPoint/Sandblast Protect iOS :com.checkpoint.capsuleprotect".

any help is appreciate.

thanks in advance

4 Replies
PhoneBoy
Admin
Admin

Pretty sure this is not an email we would send, but it might come from your Mobile Device Manager.
Do the users have the app installed?
sujit
Participant

Hi, thanks for replying. Yes users device install with Sand Blast and showing active in console.

0 Kudos
PhoneBoy
Admin
Admin

This would be an issue with the MDM most likely. If you can tell me which MDM, I can at least point you in the right direction.

0 Kudos
sujit
Participant

hi, I am also suspecting the same. MDM is Mobile Iron

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