This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
ABOUT CHECKMATES CYBER SECURITY COMMUNITY & FAQ
Create a Post
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Are you a member of CheckMates?

×
Sign in with your Check Point UserCenter/PartnerMap account to access more great content and get a chance to win some Apple AirPods! If you don't have an account, create one now for free!
sujit
Participant
‎2019-04-01 08:18 PM

Required application(s) not found: Require CheckPoint/Sandblast Protect iOS :com.checkpoint.capsulep

Users are receiving warning mails - "Required application(s) not found: Require CheckPoint/Sandblast Protect iOS :com.checkpoint.capsuleprotect".

any help is appreciate.

thanks in advance

4 Replies
PhoneBoy
Admin
Admin
‎2019-04-02 05:57 PM

Pretty sure this is not an email we would send, but it might come from your Mobile Device Manager.
Do the users have the app installed?
sujit
Participant
‎2019-04-02 06:18 PM
In response to PhoneBoy

Hi, thanks for replying. Yes users device install with Sand Blast and showing active in console.

0 Kudos
PhoneBoy
Admin
Admin
‎2019-04-02 06:56 PM
In response to sujit

This would be an issue with the MDM most likely. If you can tell me which MDM, I can at least point you in the right direction.

0 Kudos
sujit
Participant
‎2019-04-02 07:42 PM
In response to PhoneBoy

hi, I am also suspecting the same. MDM is Mobile Iron

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

View All ≫
Upcoming Events

    Sort by:
    CheckMates Events