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sujit
Participant
‎2019-04-01 08:18 PM

Required application(s) not found: Require CheckPoint/Sandblast Protect iOS :com.checkpoint.capsulep

Users are receiving warning mails - "Required application(s) not found: Require CheckPoint/Sandblast Protect iOS :com.checkpoint.capsuleprotect".

any help is appreciate.

thanks in advance

4 Replies
PhoneBoy
Admin
Admin
‎2019-04-02 05:57 PM

Pretty sure this is not an email we would send, but it might come from your Mobile Device Manager.
Do the users have the app installed?
sujit
Participant
‎2019-04-02 06:18 PM
In response to PhoneBoy

Hi, thanks for replying. Yes users device install with Sand Blast and showing active in console.

0 Kudos
PhoneBoy
Admin
Admin
‎2019-04-02 06:56 PM
In response to sujit

This would be an issue with the MDM most likely. If you can tell me which MDM, I can at least point you in the right direction.

0 Kudos
sujit
Participant
‎2019-04-02 07:42 PM
In response to PhoneBoy

hi, I am also suspecting the same. MDM is Mobile Iron

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