In a Capsule Workspace PoC,
End user reported that they have experienced long period of time (around 8 mins to 10 mins) for retrieving email to Capsule Workspace Android after session timeout.
Session Timeout setting: 1 week
*Example Screen Capture
Device: Capsule Workspace Android ( Not experiencing the same issue in iOS device)
Symptoms: After session timeout, users have to authenticate (do it weekly, usually on Monday) to the capsule workspace and retrieve the email from servers and it takes a long time in Android device (not in iPhone).
Attached a clip (it is edited)
and you could see the time shown in right hand corner. It takes 8 mins (from 3:22pm to 3:30 pm) to see the 1st email retrieved
End user enquires that is it an application behavior in Android? As this does not happen in iPhone.