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Spectrumtech_MS
Explorer

Capsule workspace notifications with office 365

Hi all

Appreciate  your assistance on this issue

 

we have recently deployed capsule workspace and integrated with Exchange online / O365

Mail, calendar etc are working well but notifications are failing 

in inspecting the logs we are seeing the following error

Mon Aug 30 07:24:50 2021,962 [16566] DEBUG root -  <root::registerUserToExchange>   --registerUserToExchange EWS_Bad_Credentials_Exception-- failed to Subscribe PUSH Notification to EWS with exception: EWS_Bad_Credentials_Exception: Soap Client: http_code: 401 

 

it seems that we are getting a 401 error despite credentials being correct (again, mail can be sent and received in capsule workspace).

 

any ideas ??

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PhoneBoy
Admin
Admin

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