Capsule workspace authentication error after migration of SMS to R82

[mva]

Hello mates!

We faced authentication error in Capsule workspace app after migration. We tested it on several lab environments, and error scenarios is same - on R81.20 SMS everything works properly, after migration to R82 auth error with wrong credentials reason, after it we're coming back to R81.20 - everything fine again. Does it related somehow to EOL of workspace?

[Chris_Atkinson]

Was JHF T10 applied and was this with Radius for auth or another method?

Certainly the Dec 2024 EOL of Capsule Workspace is a consideration.

[mva]

Just tested with take 10 - same result. We're using only ad username + password

.

[G_W_Albrecht]

Did you open SR# with CP TAC already ?

[PhoneBoy]

What is the exact error message you're seeing?
And did you upgrade the gateways to R82 also, or just the management?