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G_W_Albrecht
Legend
Legend

Android with SBM as a browser

Client calls me - Samsung / SM-A405FN used for phone calls, food orders and banking - this Android phone when using Google app sometimes offered him a selection of apps to open the link with - including Chrome (good choice 😊) and SBM (?).

Could SBM be better than Chrome ? Yes, must be much safer ! So he selected SBM...💀Now, all his searches open (! no, of course ! Only Scan Link opens) in SBM... No more online pizza 😠!

Workaround: Use Chrome. But can that be ? Sounds like an Urban Legend to me... Somewhere in the App Settings for Google you should be able to reset that, but i do not have the phone.

As i am on iPhone (addicted😎) only, maybe someone else could replicate this ? Should also be rather easy to delete this link if you know how...

CCSE CCTE CCSM SMB Specialist
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8 Replies
Matt_Ricketts
Employee
Employee

Just giving you a few areas to look at. I personally have not changed my "Just Once" to "Always" for the Scan Link option within SMB that you are talking about.

If your customer goes into the Settings section on their Android and searches for "default". There is a Default browser app setting. For me, this is set to Chrome.

However I think you are asking about "Opening Links" defaults. To find this. Settings -> search for Default -> select Default Apps -> choose Default apps again (the first time was the search results) -> Opening links -> Scroll the app you want to reset. I/E Chrome -> Click the Clear defaults.

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G_W_Albrecht
Legend
Legend

Yes, i can imagine - but why is SBM presented as an app to open URLs from Google at all ? Should be clear that SBM is no browser...

CCSE CCTE CCSM SMB Specialist
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Matt_Ricketts
Employee
Employee

It is so the URL links can be scanned to make sure you are not heading to/accessing a malicious site.

But I have an idea that I will pass along to the dev team about an option to scan the link upon click and then continue to the default app if benign, only showing SBM if it is malicious.

G_W_Albrecht
Legend
Legend

I am using SBM on iPhone and never encountered such a feature. The problem is that you can not access the site as you stay in SBM. Does SBM not do a link scan while in background ?

CCSE CCTE CCSM SMB Specialist
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Thales100
Explorer

Like Sophos Intercept X for Mobile features. 

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Matt_Ricketts
Employee
Employee

It could be that the link scanning feature hasn't made it to the iDevices just yet? I'm not sure as I don't own one anymore. However, there should be a Open Link button as seen in my screenshot. The links are not scanned until they are clicked, of course. This is the idea I want to run by R&D. Background scan the link, upon click, and open the native app if the link is clean, else pop up SBM.

SBMURL.png

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Yuval_Sered
Employee
Employee

Guys, SBM has the ONP functionality that is preventing the device from browsing to bad links (Can also prevent apps from communicating with malicious links - Anti-bot). When you click a link SBM will scan it against Threat Cloud and block it if it is malicious - by configurable policy.

A new feature was added to SBM latest version to allow it also to scan links before you click as an extra mean of protection. The scenario is relevant mainly when you are not sure if this link is safe or not. Your device is protected with the bets anti-phishing tool available so why not use it just to make sure. how this works? 

  • iOS - This works as part of the "Share" function now when you long press the link you can select the share option and select SBM to open it. after SBM scans it you can click "open link" if safe and the safari default browser will open the link.
  • Android - Here on the OS level you can set default actions for apps. Long press the SBM app or via device settings (depends which Android you have) go to "App Info" in the "open by default" settings --> Open Supported links --> Select "Ask Every time" . With this settings if you tap a link (not from browser but from any other app) it will pop up the options which app you want to launch the URL. If you select SBM it will scan the link and tell you if it is already known to be malicious. The "open link" will then launch the default browser. if you select to always "open in this app" that might (in several devices, get you into the loop you are seeing because SBM is not a browser as stated. This is a but that will be fixed in the next coming days for now just select "Ask Every time".

BTW - if you click a new link that is not known to the Threat Cloud it will tell you that it is safe. Then when you actually brows to it the Zero-Phishing mechanism (activated by policy on your dashboard) will analyze the page and block it. 

Yuval

G_W_Albrecht
Legend
Legend

Thank you, i understand now !

CCSE CCTE CCSM SMB Specialist
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