locked session

[gemechisd]

Last time I have faced with a network group being locked out and I have cloned the group and give it another name then starting using. So, Now the cloned group gets locked too. How to release locked for editing by some user on my smart console. FYI, We are using R80.40. It's urgent

[the_rock]

Have a look at below and if any of those numbers show anything but 0, then right click and do "discard" or "take over". If that fails, cpstop; cpstart or reboot the server, that will work.

Andy

 

[gemechisd]

@the_rock

I have tried that. But there is no session that is currently holding any change. Only, the current session is displayed.

[the_rock]

Can you attach a screenshot?

Andy

[the_rock]

To make this less painful, just reboot and Im fairly confident it will work. Its mgmt server anyway, so there wont be any issues.

Cheers,

Andy

[PhoneBoy · Accepted solution]

If this issue is truly urgent, please open a TAC case.
You may need their assistance to find and remove the relevant session if you can't find it in SmartConsole.