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gateway status in N/A mode
Hi , need some help with fix connection issue in Virtual Machine environment, I'm trying to install a gateway in MGMT server via Smart Console . the sic process goes ok and I'm also install the needed licensee ( from the user center website) but keep getting the gateway status in N/A mode
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Hello @nahman127 ,
Please note that this is not an issue with "Infinity Next" which is an app through "Infinity Portal" (under Infinity->Policy).
Please post in the relevant thread and I'm sure your question will be answered quickly.
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You need to publish your changes and install policy to the gateway to make the status start working. Prior to that though you need to clear your Name Uniqueness Validation Error by removing or renaming the duplicate object. After publishing and installing to the gateway, status should start working. If it doesn't, try an "Install Database" operation from the drop-down menu in the upper-left corner of SmartConsole.
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