custom log destination is not kept after policy push

[dehaasm]

After following SK102712 and manually altering the masters file also explained here it does not work anymore after some time.

https://community.checkpoint.com/t5/Management/Managing-GWs-via-Public-IP-Logs-not-arriving/td-p/104...

When I try to manually change the masters file again and perform policy push the masters file is still overwritten despite the fact that both parameters on the gateway object are set to false and database is installed.

:define_logging_servers (false)

:use_loggers_and_masters (false)

The values inside the $FWDIR/conf/masters file were adjusted correctly to the public IP, also connectivity on log port works using telnet and this worked before appearently only for some days.

Does anybody know something else that could be checked for this?

[Chris_Atkinson]

See sk38848 is the file immutable or no?

[dehaasm]

No I am able to vi the masters file and save it

[the_rock]

Did you try instal mgmt database?

Best,

Andy

[dehaasm]

Yes i did install database very strange that this seemed to have worked before and now not anymore, should i engage with TAC support perhaps?