Upgrade to R80.20M2

[Arthur_DENIS1]

Hi,

I try to upgrade one og my management server from R80.10 to R80.20M2 version, but I get an error "Upgrade to this version is prohibited. Use clean install"

see attached files.

Seems similar to this sk:

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

But the metadata file is not empty for me...

Someone already get this issue and have a solution/idea ?

Thanks,
Arthur

[Tal_Paz-Fridman]

Hi Arthur,

Did you download the package from the Cloud or import it manually?

Thanks

Tal

[Arthur_DENIS1]

Hi,

Thanks for the answer.

I import the package manually. I get the same issue with R80.20 general release...

[Tal_Paz-Fridman]

Hi Arthur,

Did you download this ISO titled:

Check_Point_R80.20.M2_T37_Security_Management_Install_and_Upgrade.tgz 

(from this link or through the Upgrade Wizard)

Thanks

Tal

[Arthur_DENIS1]

Yes this file, from the upgrade wizard.

I already use the same file for an upgrade with another customer, the file itself is working fine.

Thanks,
Arthur

[Arthur_DENIS1 · Accepted solution]

Solved by deleting old metadata files (see screenshot).

Thanks for the help anyways 🙂