Updating to R80.20 Jumbo Hotifx Take 87 loses SSH capability

[Kamil_Kolo]

When I updated the management server to R80.20 Jumbo Hotfix Accumulator General Availability (Take 87), I lose the ability to SSH to the Management server. I can gain the access to the SSH login, but as soon as I enter the "login as:" credential, it immediately closes the putty session. 

Please keep in mind that this environment is in AWS and requires a ppk file (putty generated private key from pem file) in order to access the SSH session. Is there some kind of error with a known hosts file with putty sessions or some other issue that I am running into? 

The session drops after this and never enters the cli prompt:

[PhoneBoy]

You'd have to look at the logs to see exactly why it is failing.
Which is difficult to do when you can't ssh to the gateway, I realize.
In which case, you might try using something like this to set a password from SmartConsole: https://community.checkpoint.com/t5/General-Management-Topics/Forgot-admin-password-in-CLI/m-p/56792...

[liadl · Accepted solution]

Hi Kamil Koro,

The next  R80.20 Jumbo Hotfix Accumulator will contain the fix for the ssh connection issue.

In the meantime, there is an sk213213 for a temporary solution until the next jumbo with the fix is released.

[Kamil_Kolo]

Thank you for providing the temporary solution. Followed the steps in the sk article and it worked.