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jcisneros
Explorer
‎2024-11-08 07:17 AM

Unable to view logs in the CMA

logs are not displayed in any CMA, and the following error appears in all of them

Preview file
44 KB
Preview file
31 KB
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2 Replies
PhoneBoy
Admin
Admin
‎2024-11-08 10:47 AM

What version/JHF?
Check the following: https://support.checkpoint.com/results/sk/sk131553
You might need to contact TAC for further help.

Amir_Senn
Employee
Employee
‎2024-11-10 06:23 AM

Hi,

a. Did you upgraded the environment lately / installed JHF?

b. Can you open the log files manually?

Kind regards, Amir Senn
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