Unable to raise SR for recategorization

[stallwoodj]

Hi,

After getting URL categorization changes submitted via the URLCAT rejected, I was told to raise an SR.

When I tried to raise an SR of type Content Classification > URL Categorization, it gave me a link back to URLCAT and refused to create an SR!

Have I missed something?

Thanks

Jamie

[the_rock]

Heya Jaime,

Just open regular TAC case and mention about URL categorization. Thats what I would always do in the past.

Best,

Andy

[stallwoodj]

Done that 🙂 Now they want to have a conversation about it!

[the_rock]

As my late grandfather used to say "Life is about having conversations, preferably civilized ones"

Hope it goes well 🙂

Andy