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David_Robinson
Contributor
Contributor
‎2017-08-01 01:40 AM

Unable to publish policy changes in R80.10

Hi All when i try to publish policy changes in R80.10 i get the following error

has anyone ever seen this before?

Thanks

Dave

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2 Replies
Tomer_Sole
Mentor
Mentor
‎2017-08-01 01:48 AM

1. For this kind of errors, please make sure that you open a task for support. They should ask for more log files in order to identify the root cause, provide a fix, and assist on making sure such events don't happen in our next software updates.

2. There is a small chance that if you close your GUI, wait 10 minutes, re-login and publish again, that publish will work.

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Arik_Goldstein
Employee Alumnus
Employee Alumnus
‎2017-08-01 12:10 PM

Hi David,

Thanks for your feedback.

I would be glad to understand this issue better and invite you to send me an email arikgold@checkpoint.com

Regards,

Arik

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