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srinidhi
Participant

Unable to ping management server outside the VM

Hi, 

I am not able to connect to the management server from outside of the VM where it is running, can anyone let me know what settings I should change to access from anywhere outside the VM.

 

Thanks!

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14 Replies
_Val_
Admin
Admin

Check your VM network settings, something is wrong there.

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srinidhi
Participant

Thanks, now that I am able to ping the management server, but I am not able to access the API using the management server address outside the VM, but it is working inside the VM. Is there anything specific settings to access 

I am using Management server IP and port to access the api.

https://<mgmt-server>:<port>/web_api/login

error: curl: (7) Failed to connect to 172.16.14.85 port 443: Connection refused

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Ruan_Kotze
Advisor

What does 'api status' tell you?

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srinidhi
Participant

api status shows as up and running.Screenshot 2022-11-03 at 1.23.57 PM.png

 

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_Val_
Admin
Admin

Did you set API clients correctly?

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srinidhi
Participant

I have allowed all IP addresses access to the api and published it.

is there any other settings you are referring to?

Screenshot 2022-11-03 at 1.37.31 PM.pngScreenshot 2022-11-03 at 1.34.46 PM.png

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Chris_Atkinson
Employee Employee
Employee

Is it a standalone machine or management only and how is the policy configured / what do you see in the logs?

CCSM R77/R80/ELITE
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srinidhi
Participant

It is standalone deployment 

And policy I have configured to allow any connection

 

Screenshot 2022-11-03 at 1.42.51 PM.png

 

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srinidhi
Participant

Is there anything that I am missing out to access the API from anywhere outside the VM.

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_Val_
Admin
Admin

What are your VM parameters: RAM, CPUs, HDD size?

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srinidhi
Participant

RAM- 12GB

CPU-2 

HDD - 160GB

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_Val_
Admin
Admin

On the standalone, you want to have 16 GB RAm and 4 cores. Try to change the VM parameters and let us know if it helped.

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srinidhi
Participant

ok, thanks!

Also just wanted to know if the VM configuration affect the access of API?

as the API commands works well inside the system where the VM is installed. 

We are unable to get Data from Checkpoint server through API from other systems which are in the same LAN network

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Hugo_vd_Kooij
Advisor

Just a silly thing to check but you mention VM. Could this be NSX blocking traffic?

<< We make miracles happen while you wait. The impossible jobs take just a wee bit longer. >>
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