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aalkhimov
Explorer

Unable to install CheckPoint VPN E83.00/83.10

Hello!
 

Failed to install checkpoint VPN e83.10 (83.00) on Win 10  1909.

Error message:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 26649.

I can't disable antivirus because it is a corporate PC, with enabled GPO

I completely updated the OS.
Reinstalled all VC++ redist.
Performed OS check:
dism / online / cleanup-image / restorehealth
sfc / scannow

PS. on another similar PC - the program was successfully installed

 

Thank you in advance!

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4 Replies
PhoneBoy
Admin
Admin

Best to open a TAC case so we can troubleshoot.

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Fzahinos
Participant

Hello, we have the same issue in one PC.

Did you fix the issue? Plese, could you let us know the solution?

Thanks in advance.

BR.

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aalkhimov
Explorer

Hi!

Yes - the problem was solved by completely reinstalling the OS.
We assume that the problem was due to the fact that Windows was updated from version 7 to 10

BR.

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Fzahinos
Participant

Thanks a lot for your prompt reply.

BR.

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