Unable to install CheckPoint VPN E83.00/83.10

[aalkhimov]

Hello!

Failed to install checkpoint VPN e83.10 (83.00) on Win 10  1909.

Error message:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 26649.

I can't disable antivirus because it is a corporate PC, with enabled GPO

I completely updated the OS.
Reinstalled all VC++ redist.
Performed OS check:
dism / online / cleanup-image / restorehealth
sfc / scannow

PS. on another similar PC - the program was successfully installed

Thank you in advance!

[aalkhimov]

Failed to install checkpoint VPN e83.10 (83.00) on Win 10  1909.

Error message:

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 26649.

I can't disable antivirus because it is a corporate PC, with enabled GPO

I completely updated the OS.
Reinstalled all VC++ redist.
Performed OS check:
dism / online / cleanup-image / restorehealth
sfc / scannow

PS. on another similar PC - the program was successfully installed

Thank you in advance!

[PhoneBoy]

Best to open a TAC case so we can troubleshoot.

[Fzahinos]

Hello, we have the same issue in one PC.

Did you fix the issue? Plese, could you let us know the solution?

Thanks in advance.

BR.

[aalkhimov]

Hi!

Yes - the problem was solved by completely reinstalling the OS.
We assume that the problem was due to the fact that Windows was updated from version 7 to 10

BR.

[Fzahinos]

Thanks a lot for your prompt reply.

BR.