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tepeeeeei
Explorer
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Unable to add a secondary SMS in SmartConsole in R81.10

Dear Team,

I am trying to add a second SMS server, but I get the following error message and cannot add it.

  • environment
    • Smart-1 S600 R81.10
  • background
    • I'm trying to add the second Smart-1 server.
      - that has been deleted because it failed to set up once.
    • The operation to add is based on this URL.
  • Status
    • The following message is displayed in step 8 of the above URL.
      2023-01-26_21h24_54.png
    • At that time, an error message including the following was output to [/opt/CPsuite-R81.10/fw1/log/cpm.elg]
26/01/23 22:04:06,975 ERROR internal.operation.OperationSvcImpl [taskExecutor-9]: caught exception "A blocking validation error was found: <2ND SMS IP Addr> is already used by <2ND SMS HOSTNAME>." from class com.checkpoint.management.coresvc.Vali
ValidationException

So I just want to know how to erase old SMS information that I couldn't erase completely.

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2 Solutions

Accepted Solutions
G_W_Albrecht
Legend
Legend

Contact TAC - it is dangerous to change SMS database, so this needs expert help...

CCSE CCTE CCSM SMB Specialist

View solution in original post

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Tal_Paz-Fridman
Employee
Employee

I would also advice contacting TAC.

The only other option - if no other significant changes were made - is to revert to one of the previous Revisions you have, before the Secondary object was first added.

 

View solution in original post

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4 Replies
G_W_Albrecht
Legend
Legend

Contact TAC - it is dangerous to change SMS database, so this needs expert help...

CCSE CCTE CCSM SMB Specialist
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tepeeeeei
Explorer

Thank you for your feedback, @G_W_Albrecht 

We decided to initialize it.

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Tal_Paz-Fridman
Employee
Employee

I would also advice contacting TAC.

The only other option - if no other significant changes were made - is to revert to one of the previous Revisions you have, before the Secondary object was first added.

 

0 Kudos
tepeeeeei
Explorer

Thank you for your feedback, @Tal_Paz-Fridman 

Sadly, it seems that it cannot be reverted if the Log server is modified or abolished...

We decided to initialize it.

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