Trying to upgrade from MDS R80.30 --> R80.40, No upgrade option in CPUSE

[kanishkaw]

Hi 

Trying to upgrade from MDS R80.30 --> R80.40, No upgrade option can be seen in CPUSE

I have attached the CPUSE options I see. Could you please advise where is UPGRADE option is?

It shows the .tgz file I am using and for a fresh install this file works and allows by verifier but I want upgrade, dont want to do fresh install of R80.40. Pls advise.

Many thanks

Kanishka

[funkylicious]

Do you have the latest CPUSE agent build?
Are you using Global policies? If so, you need to reassign them.

Check CP_R80.40_Installation_and_Upgrade_Guide.pdf > Upgrading one Multi-Domain Server from R80.20 and higher with CPUSE

[kanishkaw]

Thanks funkylicious!

My deployment agent is latest 1928  and  R80.30 take 200 is the MDS version.

I am using this file - Check_Point_R80.40_T294_Fresh_Install_and_Upgrade.tgz. I am not sure why I cant see upgrade in CPUSE. Could you please advise a bit more?

Many thanks

Kanishka

[kanishkaw]

Thanks funkylicious! 

I have attached 2 screenshots, could it be because I have not licensed the product, because of that I am not seeing *upgrade* option in CPUSE?

Could it be the reason?

Thanks

Kanishka

[kanishkaw]

I think, in my case I didnt license R80.30 yet, so it doesnt allow me to *upgrade* to R80.40. CPUSE only allows a fresh install, in that case, when R80.30 is unlicensed.

Thanks for your initial reply funkylicious.

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

[Jarvis_Lin]

Can you show "verify option" how is going?

[shlomip]

@kanishkaw ,

Can you please run the following in expert mode and send the output file?

"da_cli collect_logs"

[nicolasr]

I had the same issue, no option to upgrade only clean install.

When running verifier, the results were that i have no space in current partition... needs 20Gb at least to perform upgrade..

After resizing the partition i was able to see the optioin to upgrade.